Target client: Health organization administrators, social and community service administrators who are responsible for the creation of policies pertaining to the offer of health services in French.

Objective of the training: To support organizations in the creation and implementation of their linguistic policies and procedures, to help increase the active offer of French language health services.

Duration: 4 hours

Number of modules: 4 modules

This online training course is designed to meet the needs of:

• members of the senior management team;
• health care and social services managers;
• HR staff;
• planners of French language/bilingual services;
• anyone interested in developing expertise in language policies and procedures regarding the active offer of French language services.

Subjects and themes

• Language policies and procedures aiming to improve the offer of health services in French in Francophone communities in minority situations.
• Developing language policies and procedures.
• Implementing language policies and procedures.
• Evaluating language policies and procedures.

Description

Offering an active, regular, and permanent offer of services in French starts with the implementation of language policies and procedures. Developing such policies and procedures is an important step for any organization that aims to improve access to French language services in its region.

This online training course is intended mainly for health, social and community service administrators, for members of senior management, for human resources staff and for coordinators of French language services. It will also be useful to anyone interested in developing expertise in language policies and procedures regarding the active offer of services in French.

Through this training course, which uses research and analysis of common practices, you will learn how to develop a language policy and its related procedures that are adapted to the needs of your organization.

Module 1: Language Policies and Procedures
Module 2: Developing a Language Policy
Module 3: Implementing your Language Policy
Module 4: Evaluating and Updating your Language Policy and Procedures

Maintenance of certification

Attendance at this program entitles Certified Canadian College of Health Leaders members (CHE / Fellow) to 2 Category II credits towards their maintenance of certification requirements.

Certificate

On this platform, you can indicate each unit completed and download your certificate. You always have access to completed units.

You must consult all the content and complete all the assessments to obtain your certificate. Make sure that all pages and modules are marked COMPLETED.