Q.
How can I change my password?
A.
You can change your password by updating your profile information.
Q.
Can I change my user name?
A.
No. All the information in your profile, such as your email address and position title can be changed but you cannot change your user name.
Q.
I can’t access the downloadable resources included in this online resource. How can I get help?
A.
You should contact your IT service to access downloadable documents if they are blocked by your internal server.
For all other technical problems, please direct your question to our conversational agent.