The Café de Paris Approach

Target client: Anyone working in the health sector.

Objective of the training: This training, based on the experience of the Horizon Health Network in New Brunswick, will enable you to implement the Café de Paris approach in your region to offer a linguistic support service adapted to health workforce with the goal of improving the offer of French language health services, the quality of services and client/patient safety.

Duration: 7 hours

Number of modules: 3 modules

This online training course is designed to meet the needs of:

• Health and social services managers;
• HR staff;
• planners of French language/bilingual services;
• members of the senior management team;
• anyone interested in developing expertise on language training in the health sector.

Subjects and themes

• Everything about the Café de Paris approach
  • Café de Paris approach
  • Background
  • Foundational framework and values
  • National deployment
  • Community of practice
• Implementing Café de Paris in your region
  • Advice on implementation
  • Models
  • Basic tasks
  • Mobilization and partners
  • Champion
  • Monitor profile
  • Promotion
  • Budget planning
  • Assessment
• Leading Café de Paris
  • Teacher versus monitor
  • Instructional concepts
  • Instructional support and resources
  • Scenario examples

Description

This training, based on the experience of the Horizon Health Network in New Brunswick, will enable you to implement the Café de Paris approach in your region to offer a linguistic support service adapted to health care workers with the goal of improving the offer of French language health services.

• Module 1: Everything you want to know about the Café de Paris approach
• Module 2: To roll out Café de Paris in your region
• Module 3: Running Café de Paris