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Bilingual Health Workforce Strategy 2.0

Target client: Managers responsible for French-language services, Human Resources staff and managers responsible for a bilingual work team.

Objective of the training: To support health care, social services and community organizations in the development of a management strategy for bilingual talents in order to stand out in the current context of a lack of health care workers.

Duration: 7 hours

Number of modules: 6 modules

This online training course is designed to meet the needs of:

  • members of the senior management team;
  • health care and social services managers;
  • HR staff;
  • planners of French-language/bilingual services;
  • anyone interested in developing expertise.

Subjects and themes

  • Strategic planning of talents
  • Integrating the principles of inclusion, diversity, equity and accessibility (IDEA) in the process of attracting and managing talents
  • Attracting and hiring talents
  • Onboarding new talents
  • Supporting and developing talents
  • Retaining staff
  • Mobilizing staff
  • Assessing performance
  • Recognizing staff
  • Promoting French in the workplace

Description

The labour shortage of bilingual staff is a reality throughout the country, but is especially significant in the health sectors. Recruiting bilingual staff is already a difficult task, but retaining said bilingual staff is even more challenging.

This online training course is intended mainly for health and social service administrators, for human resources personnel and for the leaders of bilingual work groups, but will also be useful to anyone interested in developing expertise in creating and implementing a bilingual staff management strategy in the health sector or in social and community services.

This training course is a complement to the one titled eQUITY Fundamentals which offers a global approach to planning, implementing and evaluating the availability of health services in French. It will be useful in elaborating your own recruiting and retaining strategies regarding bilingual staff in a labour shortage context in the health sector.

  • Module 1: Plan
  • Module 2: Attract and Hire
  • Module 3: Onboard
  • Module 4: Support and Develop
  • Module 5: Mobilize and Perform
  • Module 6: Promote and Recognize

Maintenance of certification

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Attendance at this program entitles Certified Canadian College of Health Leaders members (CHE / Fellow) to 3.5 Category II credits towards their maintenance of certification requirements.

Certificate

To obtain your certificate, please consult all content and complete all course assessments. Make sure that all the buttons to the corresponding pages and units are in green in the table of contents.

After you receive your certificate, you will be able to access the units you have completed.