All across Canada, minority language communities face language barriers in the health care system, which can impact access to care, quality of care and thus entail safety issues for patients.
The impact of language barriers on health systems
Promoting equity of access to health services: eQUITY Link
Société Santé en français (SSF) and the French Language Health Networks have a number of resources to support health care organizations and professionals to better understand the Francophone and/or Acadian population in their area, learn how to address linguistic health, social services and/or community service issues, and implement proven solutions.
The SSF has gathered evidence-based learning tools into a single easy-to-navigate platform called eQUITY Link.
By following the process described in eQUITY Link and taking advantage of the tools provided, organizations will be better able to meet the criteria set out in the Access to Health and Social Services in Official Languages standard and submit an application to Accreditation Canada’s Recognition Program.
Are you ready to:
- Improve the quality of services offered to the Francophone and/or Acadian population of your region?
- Involve the right people at the right time and collaborate with key stakeholders?
- Benefit from the support of the necessary experts and resources to facilitate implementation of French language health, social and/or community services?
- Develop processes that may also improve service quality for other minority populations?
If your answer to these questions is yes, eQUITY Link and its support team are at your service to guide you through this process.