Cultural Competence in Health Care

Target Audience: Health professionals and non-medical staff working in health care settings characterized by ethnocultural and linguistic diversity.

Training and Program Objective: The purpose of this training is to help staff become familiar with the concept of culture and its impact on health, and to develop cultural competence that will enhance and support the delivery of culturally competent health services to all members of society, regardless of their background.

Duration: 2 hours

Number of Modules: 4 modules

This online resource is designed to meet the needs of:

• health care and social services professionals;

• members of senior management teams;

• health care and social services managers;

• anyone interested in developing cultural competence in health care.

Topics and Themes

• the concept of culture and cultural competence

• intercultural communication and communication styles

• barriers to providing culturally competent care: racism, unconscious bias, microaggressions, and micro-inequities

Brief Description of the Training:

Developing cultural competence in the workplace is now considered a growing challenge for staff. Canada is one of the most culturally diverse Western countries in the world, as its population comes from all over the globe.

As mentioned above, this training is primarily intended for all staff in the health care field. It serves as a guide to help professionals develop cultural competence in health care, understand the effects of culture on health, and ultimately build strategies to achieve their goals.